24/7 Support
Our goal is to provide you with a level of customer service that goes beyond your expectations. UpStream Networks customer engineering team is available to help you 24/7/365. If you need help troubleshooting an issue, please submit a case through our customer portal.
Do you need to contact our support department?
- Login to customer portal at
my.upstreamnetworks.com - Click on the “Support” link.
- Select the “Create Case” link at the left of the screen.
- Fill out all of the appropriate fields and select your type of issue.
- Click the “submit” button when you are done.
To speak with a live support representative please call 888-415-2777, option 2
